Privacy
What others can and cannot see
Draft. This page lists the points from the project brief in plain words. A lawyer needs to review and complete it before launch.
Public
- Your name, username, profile photo, city, state and country.
- The month you joined, your followers, how much help you have provided and received, and your reviews.
- Help posts and requests you make, with a city or area.
Never public
- Your street address, nearest landmark, phone and WhatsApp numbers, email and date of birth.
- Your exact location. If you allow location access, others see only a rough distance.
- Your applications. Only the Charihelper who made the post can see your video link and what you wrote.
- How many people applied to a post. Only its Charihelper can see that.
Shared after selection
- For pick-up: the receiver sees the pick-up address and the Charihelper's contact numbers.
- For delivery: the Charihelper sees the selected receiver's address and contact numbers.
Admins
Charihelp admins can see posts, applications and contact details so they can approve posts and deal with abuse.
Messages from us
Most notifications arrive in the app. We send email only when it matters, such as verifying your address.